For the one hundred and eighteen different departments of the Macy's of
today there are now sixty-nine buyers; the majority of them women. This
last is not surprising when one comes to consider that by far the larger
percentage of the department-store's customers are of the gentler sex.
Women know how to buy for women--or should know. How foolish indeed
would be the merchant prince of the New York of this day who would not
instantly say "yes" to the assertion that feminine taste in buying is
the one thing with which his store absolutely could not dispense. So the
woman buyer in our city stores is so much an accepted fact as to call
today for little special comment, save possibly to add that in no store
outside of Macy's has she come more completely into her own. The buyer's
job covets her. And she covets the buyer's job. Well she may. For it is
a job well worth coveting--in independence, in opportunity and in
salary.
In almost every case a buyer comes to the job from retail
experience--although occasionally a knowledge of wholesale selling
develops the required skill. In nine cases out of ten, however, he or
she rises to the important little office on the seventh floor from the
salesforce upon the retail floors beneath. From salesclerk he--or as we
have just learned, usually she--is promoted to "head of stock," which is
the title of the head clerk in a department having three or four or more
clerks. This promotion comes from a superior knowledge of the stock, yet
not from that alone: the clerk must have executive ability. An agreeable
temperament is also a necessary ingredient to the potion of promotion.
To the position of assistant buyer is the next and logical promotion for
the ambitious and successful "head of stock." After this should come the
step to the big job--which steadily grows bigger--of buyer, or as the
Macy store prefers to call it, department manager.
Department managers do no actual selling. They now have graduated from
that. Yet none the less are they salesmen--in more than a little truth,
super-salesmen. For not only must they know what to buy--and how to buy
it at the most favorable price--but they are equally responsible for
knowing what to do with their purchases, once made. They are the
merchants of the departments; accountable for the saleability of their
stock. It is very much their concern whether those departments show a
profit or a loss. Little stores within a big store. A big store made up
of more than a hundred little stores.
As we have seen, it is not an uncommon custom for some department-stores
to rent out or even to sell the privilege of many, if not all of its
little stores. Macy's--in recent years at least--has not followed this
policy. It has found that its own best organization comes from keeping
the department as a unit; a pretty distinct and important unit, right up
close to the very top of the business, where its three partners are
specialists in merchandising; and passing proud of that.
Public-domain text, read in full here on John Shaqi.
Reviews
Reviews
No reviews yet
Be the first to share your thoughts on this work.
Elsewhere in the archive
Join the Discussion
Join the discussion
Sign in to leave a comment or review.
Sign InorCreate an account