In concrete form, these last of Macy's are not merely rooms upon the
extreme upper floors on the main store in Herald Square--a space which
in recent years, however, has shrunk to proportionately small
dimensions because of the vast growth of the business and the
increasing demands of the selling departments upon the building--but
four structures entirely outside of the parent plant: the Tivoli
Building on the north side of Thirty-fifth Street, just west of Broadway
(which, as we saw in the historical section of this book was originally
the notorious music hall of the same name until Macy's purchased it for
its merchandising plans), the Hussey Building, in the same street, but
just west of the store, a third also in Thirty-fifth, but close to
Seventh Avenue and a fourth in Twenty-eighth Street between Seventh and
Eighth Avenues. So can a great store spread itself, even in its actual
physical structure, far beyond the bounds that even the most imaginative
of its customers might ordinarily call to mind.
It is in the rear of the selfsame red-brick building at the westerly
edge of Herald Square--that same main structure that we have already
begun to study in many of its fascinating details--that we find the core
of the receiving department of the Macy store. It is a hollow core. A
tunnel-like roadway, two hundred feet in length bores its way through
the building, from Thirty-fifth Street to Thirty-fourth. Through this
cavernous place, lighted at all hours by numerous electric arcs, there
passes, the entire working-day, a seemingly endless procession of
motor-trucks, wagons and other carriers. They enter at the north end and
before they emerge at the south they have discharged their cargoes. A
corps of men is kept constantly busy, checking off the merchandise as
it is unloaded. Husky porters, with hand trucks, seize cases, barrels
and miscellaneous packages of every sort and, presto! they are whirled
into huge freight elevators which presently depart for upper and unknown
floors. There are three of these, in practically continuous operation.
In addition to them packages brought by hand--generally from local
wholesalers and in response to emergency orders--are carried up into the
offices of the receiving department upon an endless carrier.
It is a source of wonder to the observer to see the way in which these
men of Macy's work. The poise. The confidence. The system. It is
terrifying even to think of the mess that would be the result of a day,
or even an hour, of inexperience or carelessness. In fact, it would
hardly take ten minutes so to jam that long receiving platform that
straightening it out again would be a matter of days. But upon it every
man knows just what to do; and every man does it, and does it fast. And
system wins once again. It generally does win.
Public-domain text, read in full here on John Shaqi.
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