Which means that the personnel of the order checking department up on
the seventh floor must not only carefully verify the shipment as to
quality and to price but as to the condition in which it actually is
received. The hurried cursory examination of the platform porters
becomes an unhurried and painstaking investigation in this last
instance. The cases are not necessarily opened within the seventh floor
headquarters of the order checking department. As in the case of the
actual physical receipt, the unpacking is carried forward at the point
of greatest convenience to the merchandise department to be served. But
the results and records are kept at the one central headquarters.
And the skilled and expert merchandise checkers from the selfsame
headquarters are the men and women who oversee the
unpacking--invariably. They pass the responsibility of their stamp and
signature upon their receipts before the merchandise is turned over to
the department manager, who himself, or through his responsibility,
purchased it. Nothing is left to guesswork, or to chance.
Now we see the full responsibility settled once again upon the broad
shoulders--let us hope indeed that they are broad--of the buyer. With a
full knowledge of the price that he paid for them, of market conditions,
and of the prices of Macy's competitors he determines the prices at
which his merchandise is to be sold. Clerks, known as markers, quickly
attach these prices by small tags to the goods themselves.
From the marking-rooms, where everything to be sold within this
market-place is plainly and unequivocally priced, the merchandise goes
without further delay either direct to the counters of the selling
floors, or into the "reserves"--the warehouses that extend all the way
from Twenty-eighth Street to north of Thirty-fifth, and from Broadway to
Eighth Avenue. The stage is set. The show is ready. The performance may
now begin.
A trip through the hinterland of the Macy store is like a visit behind
the scenes of a modern theater. You see there just the way in which the
drama of selling actually is staged, from the settings to the
properties. You rub shoulders with the actors and actresses, just off
stage; with the electrician, the stage-manager, the carpenter and the
stage-hands. And always your ear is waiting to hear outside the
orchestra and the applause of the audience.
Public-domain text, read in full here on John Shaqi.
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