Into that ear there comes the almost rhythmic thud of automatic
machines; a sort of continuous drone. You turn quickly and find beside
you a row of ticket-printers, the little electric presses in which are
made the price-tags that you find pinned or pasted or tied on every
piece of Macy merchandise you buy. Miles of thin cardboard are fed into
one side of these machines and come out the other; in proper-sized
units, with the selling price of the article to be tagged plainly
printed on them. Where the article is subject to Federal tax, this is
also included as a separate item and the total given. One of these
machines combines the operation of printing the price and attaching the
ticket to the garment. It is detail--necessary detail, detail upon a
vast scale.
Here, then, is the receiving department of this great single retailing
machine of modern business. It keeps over three hundred human units
constantly upon the move--and, mind you, all that these people are doing
is merely making the merchandise ready to sell. The next step is the
final one before actual sale; the display of proffered goods--upon the
counters and within the plate-glass windows along the street frontages.
This, in the modern department-store, is considered a feature of the
utmost importance, and nowhere more so than at Macy's. Sixty-four years
of salesmanship experience, in the course of which it has been the
originator of many daring and successful display experiments, has shown
the house their full value.
Yet, even in Macy's, there are certain reservations to the strong house
policy of attractive display. Certain fundamentals are stressed. The
invitation to buy is forever put in the goods themselves rather than in
the background against which they are shown. It requires no especial
astuteness to see from this fact alone an enormous expense is saved; the
benefit of which, according to the now well understood Macy plan, is
passed on to buyer. Other stores spend many thousands of dollars in
building and decorating special rooms and sections for merchandising
which are far out of the ordinary. To give an air of extreme
exclusiveness, _chic_, Parisian atmosphere--call it what you
may--elaborate partitions are put up and expensive decorators given
carte-blanche. The result is beautiful, almost invariably. Shopping in
such surroundings becomes a peculiar delight--particularly to the woman
patron. But milady pays. In the expressive, if not elegant, old phrase
she "pays through the nose."
Public-domain text, read in full here on John Shaqi.
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