handsome profile, took her perhaps for some lady of noble birth, whom "reduced circumstances", or a personal attachment had driven to serve as companion to my grandmother, if in a word Françoise had known only people who did not belong to the hotel, no great harm would have been done, since she could not have prevented them from doing us any service, for the simple reason that in no circumstances, even without her knowledge, would it have been possible for them to serve us at all. But she had formed connexions also with one of the wine waiters, with a man in the kitchen, and with the head chambermaid of our landing. And the result of this in our every day life was that Françoise, who on the day of her arrival, when she still did not know anyone, would set all the bells jangling for the slightest thing, at an hour when my grandmother and I would never have dared to ring, and if we offered some gentle admonition answered: "Well, we're paying enough for it, aren't we?" as though it were she herself that would have to pay; nowadays, since she had made friends with a personage in the kitchen, which had appeared to us to augur well for our future comfort, were my grandmother or I to complain of cold feet, Françoise, even at an hour that was quite normal, dared not ring; she assured us that it would give offence because they would have to light the furnace again, or because it would interrupt the servants' dinner and they would be annoyed. And she ended with a formula that, in spite of the ambiguous way in which she uttered it, was none the less clear, and put us plainly in the wrong: "The fact is . . ." We did not insist, for fear of bringing upon ourselves another, far more serious: "It's a matter . . .!" So that it amounted to this, that we could no longer have any hot water because Françoise had become a friend of the man who would have to heat it.