Between the workers and their superiors disputes arise over the distribution of tips. Dissatisfaction and lack of cooperation result which obstruct the smooth functioning of departments. Chambermaids designate desk clerks as “sneaking devils,” because they think the desk clerk takes their tips. They hate the bell-boys because they think they get more than their share of tips. Waitresses, especially banquet waitresses, have a constant grudge against head waiters. They think they hold back a large share of tips from them. Maids resent it when housekeepers give them transient corridors where tips are poor, and waitresses accuse head waiters of putting them on poor stations. Tips are a disadvantage to the worker because she can never know what her weekly earnings are to be and plan her expenses accordingly. But she defends tipping because she feels that this is the only part of her earnings over which she has control. She knows her wage rate will be low, but she may get big tips through her own efforts. The uncertainty of the amount of tips has a romantic fascination for the maid or waitress. She thinks that by an ingratiating manner to the guest, by staying overtime to be on the spot when a guest leaves, by her persistence, and by chance of securing a good floor or station she will get tipped. Moreover, she has heard many stories of good tips. Maids and waitresses boast of the good tips they receive and remain silent when they get none. Each maid hopes that she will be the lucky one. But she comes to realize reluctantly that she cannot control tips. She may not get a good floor if she is a chambermaid but one on which transients stop for one night and are never seen. In modern hotels the “regulars” stop on the higher floors. She may not obtain favor with the housekeeper or the desk clerk or the head waiter. She may be at lunch or supper when a guest leaves. She may be growing old and the guest will not be pleased by her manner. The lot of the older chambermaid who is in many respects more efficient than the younger one, is especially hard. She does not get tips and she ceases to expect them. This discrimination against the experienced worker illustrates the unfairness of tips as a part of the workers’ wage. Tips depend not so much on service as on a pleasing appearance and manner. Advice to a new maid is to “fix yourself up” and “don’t be bashful. The ones who get tips are those who stick around and sass ’em back and make them notice you.” There is a question as to how many of the tips received are legitimate tips. The danger to a young girl, who ingratiates herself with the guests to get tips, is only too evident. The girls often said to those who got no tips, “Oh, you’re too straight to make good tips. Make up to them.”