Public opinion; Public relations; Publicity; Social psychology
Naturally the press, like other institutions which present facts or
opinions, is restricted, often unconsciously, sometimes consciously, by
various controlling conditions. Certain people talk of the censorship
enacted by the prejudices and predispositions of the public itself.
Some, such as Upton Sinclair, ascribe to the advertisers a conscious
and powerful control of publications. Others, like Walter Lippmann,
find that an effective barrier between the public and the event exists
in the powerful influence which, he says, is exerted in certain cases
on the press by the so-called quality public which the newspapers’
advertisers wish to reach and among whom the newspapers must circulate
if the advertising is to be successful. Mr. Lippmann observes that
although such a restriction may exist, much of what may be attributed
to censorship in the newspaper, often is actually inadequate
presentation of the events it seeks to describe.
On this point he says:[7] “It follows that in the reporting of strikes,
the easiest way is to let the news be uncovered by the overt act, and
to describe the event as the story of interference with the reader’s
life. This is where his attention is first aroused and his interest
most easily enlisted. A great deal, I think myself, of the crucial
part of what looks to the worker and the reformer as deliberate
misrepresentation on the part of newspapers, is the direct outcome
of a practical difficulty in uncovering the news, and the emotional
difficulty of making distinct facts interesting unless, as Emerson
says, we can ‘perceive’ (them) and can ‘set about translating (them) at
once into parallel facts.’”
In view then of the possibility of a malleable public opinion the
counsel on public relations, desiring to obtain a hearing for any given
cause, simply utilizes existent channels to obtain expression for the
point of view he represents. How this is done will be considered later.
Because of the importance of channels of thought communication, it
is vital for the public relations counsel to study carefully the
relationship between public opinion and the organs that maintain it or
that influence it to change. We shall look into this interaction and
its effect in the next chapter.
CHAPTER III
THE INTERACTION OF PUBLIC OPINION WITH THE FORCES THAT HELP TO MAKE IT
The public and the press, or for that matter, the public and any force
that modifies public opinion, interact. Action and interaction are
continually going on between the forces projected out to the public
and the public itself. The public relations counsel must understand
this fact in its broadest and most detailed implications. He must
understand not only what these various forces are, but he must be able
to evaluate their relative powers with fair accuracy. Let us consider
again the case of a newspaper, as representative of other mediums of
communication.
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