Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
=35.= In many factories, and even in mercantile establishments, a
modification of the committee idea has been successfully introduced in
the form of what is known as the suggestion plan. This plan consists in
asking for suggestions from all workmen, these suggestions to pertain
to manner of handling their own work, improvements for the benefit of
the business as a whole, safety appliances, sanitary conditions, and
anything that may be of benefit to the business.
While between foremen and heads of departments the committee plan
undoubtedly works to the best advantage, we advocate the suggestion
plan for the rank and file of workmen. Even when called into a
committee meeting, the workman sometimes hesitates to express his
opinions, when if he were permitted to give them in some other
manner he would make many valuable suggestions. The plan is to place
at convenient points boxes with slots cut in the top in which the
suggestions can be placed. Workmen are invited to write out their
suggestions and place them in these boxes. They may either sign them
or give their clock numbers. The latter plan is sometimes advisable,
as it does not reveal the identity of the men making suggestions. All
suggestions are taken up in committee meeting by the committee directly
interested, and a small prize is given for those suggestions that are
put into use. Even so large a department store as Marshall Field & Co.
has found it extremely profitable to offer $1.00 for each suggestion
offered by an employe that is finally adopted.
Another method is to use autographic registers like the one illustrated
in Fig., 11 on which three copies are made. The original is sent to the
office, the duplicate is retained by the workman, while the triplicate
remains on a roll in the machine. This is removed at the time of the
committee meeting, and any suggestions adopted are posted on a bulletin
board. The workman need not even sign his number, but can present the
duplicate as proof that the suggestion was made by him.
The introduction of any or all of these committee and suggestion plans
requires careful study, but when once put into operation they will
prove both successful and of inestimable value to the business.
ORAL ORDERS CAUSE CONFUSION
=36.= Probably no more prolific source of confusion and
misunderstanding of instructions is to be found than in the habit of
giving oral orders. "I understood you to say" or "I thought you meant"
are familiar excuses offered for a failure to follow what the one
giving them considered clear and explicit instructions.
[Illustration: Fig. 11. Autographic Register Made by United Autographic
Register Co.]
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