One thing was certain, I simply had to cut down my credit business. I
was hard up, and owed more than I had in the bank. Of course the
accounts were good, but I could not pay my bills with somebody else's
unpaid account. The previous week's business had been $428.00, and
$204.00 of it had been charged!
I had a crowd of small accounts, people who had bought and promised to
come in "at the end of the week," or who had asked to have the goods
delivered and promised to pay the boy--and when the boy delivered, they
had said, "Tell Mr. Black I'll be in to-morrow and pay him. I haven't
the change now."
When, oh! when was "to-morrow"? Unless I got some ready cash soon I'd
have to ask some of my creditors to wait until "to-morrow."
The next day, while I was out for lunch, old Peter Bender, the
carpenter, came in for some more goods. He had bought $18.75 worth early
in the month; a little later he had bought $11.00 worth, and, while I
was at the convention, he had got another $8.50 worth of goods.
I had blamed Larsen for that last lot of $8.50, for I had said that
Peter was to pay up before getting more goods. However, it had got by
Larsen and I had said nothing. Peter had come in as soon as I had left
the store, and told Walter, the first assistant, that he was to tell me
that my bill would be paid "to-morrow." He had then said there were "a
few odds and ends" he wanted--and took $26.00 worth of tools with him.
That brought the total to $64.25.
I was really uneasy about it--I was more--I was worried, for Barlow had
told me that he would not sell him anything until he had paid a bill of
$2.65, while I had gone to $64.25!
Peter had "stuck" Simpson too, I remembered, for Peter had told me when
he bought the first lot of goods that Jim Simpson had accepted $10.30
in full settlement of over $60.00!
Betty was quite "snippy" that evening. She said she was worrying over
the way I managed the business. I fancied she had started to say
"mismanaged" it. We almost "got to words." However, I told her that
Fellows of the Flaxon Advertising Agency was writing a form letter for
me to send to the people who owed me small accounts. There was over
$300.00 worth of such accounts, none over $5.00.
Fellows, however, telephoned me that he could not get over till late the
following afternoon with the collection letter, so I decided to write it
myself.
When he arrived I showed it to him. I set it down here as a horrible
example of how not to do it. This is it:
Dear Sir:--
I notice that your account of ...... for goods
purchased some time ago has not yet been paid.
From this date on, no more credit will be allowed any
one owing overdue accounts; furthermore, definite
particulars of credit requirements must be supplied in
advance.
As I am anxious to close up these overdue accounts at
once, I must ask for your remittance in full by return
mail.
Yours truly, ..................
Public-domain text, read in full here on John Shaqi.
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