Florence Nightingale to Her Nurses: A selection from Miss Nightingale's addresses to probationers and nurses of the Nightingale school at St. Thomas's hospitalNightingale, Florence
History
Florence Nightingale to Her Nurses: A selection from Miss Nightingale's addresses to probationers and nurses of the Nightingale school at St. Thomas's hospital
Nightingale, Florence
Nursing -- Education -- 19th century; Nursing -- History -- 19th century; Nursing -- Vocational guidance -- 19th century
What are the qualities which give us authority, which enable us to
exercise some charge or control over others with “authority”? It is not
the charge or position itself, for we often see persons in a position of
authority, who have no authority at all; and on the other hand we
sometimes see persons in the very humblest position who exercise a great
influence or authority on all around them.
The very first element for having control over others is, of course, to
have control over oneself. If I cannot take charge of myself, I cannot
take charge of others. The next, perhaps, is--not to try to “seem”
anything, but to _be_ what we would _seem_.
A person in charge must be felt more than she is heard--not heard more
than she is felt. She must fulfil her charge without noisy disputes, by
the silent power of a consistent life, in which there is no _seeming_,
and no hiding, but plenty of discretion. She must exercise authority
without appearing to exercise it.
A person, but more especially a woman, in charge must have a quieter and
more impartial mind than those under her, in order to influence them by
the best part of them and not by the worst.
We (Sisters) think that we must often make allowances for them, and
sometimes put ourselves in their place. And I will appeal to Sisters to
say whether we must not observe more than we speak, instead of speaking
more than we observe. We must not give an order, much less a reproof,
without being fully acquainted with both sides of the case. Else, having
scolded wrongfully, we look rather foolish.
The person in charge every one must see to be just and candid, looking
at both sides, not moved by entreaties or, by likes and dislikes, but
only by justice; and always reasonable, remembering and not forgetting
the wants of those of whom she is in charge.
She must have a keen though generous insight into the characters of
those she has to control. They must know that she _cares for_ them even
while she is checking them; or rather that she checks them _because_ she
cares for them. A woman _thus_ reproved is often made your friend for
life; a word dropped in this way by a Sister in charge (I am speaking
now solely to Sisters and Head Nurses) may sometimes show a probationer
the unspeakable importance of this year of her life, when she must sow
the seed of her future nursing in this world, and of her future life
through eternity. For although future years are of importance to train
the plant and make it come up, yet if there is no seed nothing will come
up.
Nay, I appeal again to Sisters’ own experience, whether they have not
known patients feel the same of words dropped before _them_.
Public-domain text, read in full here on John Shaqi.
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