Life insurance -- Fiction; Life insurance agents -- Fiction; Short stories
“You’ve made them yourself?” he asked.
“Lots of them,” replied Murray, and then he added whimsically: “Once I
placed a risk that meant a two-hundred-dollar commission for me, and my
wife and I went right out and ordered two hundred dollars’ worth of
furniture and clothes. The risk was refused, and I never got the
commission.”
Ross laughed.
“I’m beginning to develop enthusiasm and pride in the business—I mean
profession.”
“Oh, call it a business,” returned Murray, “but think of it as a
profession. It’s the way you regard it yourself that counts, and you
can’t go far astray in that if you stop to think what is required of a
good insurance man. Sterling integrity, for one thing, and tact and
judgment. A man who brings in a good ten-thousand-dollar risk is more
valuable than the man who brings in one hundred thousand dollars that is
turned down by the physicians or at the home office. And the first
requisite for advancement is absolute trustworthiness. There are
temptations, even for a solicitor—commission rebates to the insured that
are contrary to the ethics of the business—and there are greater
temptations higher up. You will learn, as in no other line, that a man
wants what he can’t get, even if he didn’t want it when he could get it,
and he will pay a high price for what he wants. Collusion in a local
office might give it to him, in spite of all precautions taken; such
collusion might be worth ten thousand dollars to a man who had no record
of refusal by other companies against him, and ten thousand dollars
could be split up very nicely between the local agent and the company’s
physician. So integrity, unswerving integrity, is rated exceptionally
high, and the least suspicion of trickery or underhand dealing may keep
a capable man on the lowest rung of the ladder for all time, even if it
doesn’t put him out of the business entirely. You are paid to protect
your company, so far as lies in your power, and to get business by all
honorable means; if you resort to dishonorable means, even in your
company’s interests, there is always the suspicion that you will use the
same methods against its interests whenever that may be to your personal
advantage.”
Owen Ross pondered this deeply on his way home. It gave a new dignity to
his occupation. He had taken up insurance because it happened to be the
only available opening at a time when he was out of employment. He had
been a clerk for a big corporation that had recently combined two branch
offices, thus materially reducing its office force, and Ross had been
one of those to suffer. His father, a prosperous merchant, had expressed
himself, when consulted, in this way:
Public-domain text, read in full here on John Shaqi.
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