Definition of Standardization--Relation of the Standard to the Task and the Incentive--Relation of the Standard to Psychology--Purpose of Standardization--Standardization Under Traditional Management--Standardization Under Transitory Management--Value of Systems--Standardization Under Scientific Management--Relation of Standard to Measurement--Scope of Standardization Under Scientific Management--Permanence of Results--Needs of Standardization Likened to Needs in Field of Spelling--Standard Nomenclature--Advantages of Mnemonic Symbols--Standard Phraseology--The Standard Man--Standard Means of Conveying Information--Definition of the Instruction Card--Detailed Description of the Instruction Card--Value of Standard Surroundings--Necessity for Proper Placing of the Worker--Standard Equipment--Standard Tools and Devices--Standard Clothing--Standard Methods--Rest from Fatigue--Standardization of Work with Animals--Standard Quality--Standard "Method of Attack"--Summary: (a) Effect of Standardization on the Work; (b) Effect of Standardization on the Worker; (c) Progress of Standardization Assured. CHAPTER VII RECORDS AND PROGRAMMES ...................................... 183 Definition of Record--Records Under Traditional Management--Records Under Transitory Management--Records Under Scientific Management--Criterion of Records--Records of Work and Workers--Records of Initiative--Records of Good Behavior--Records of Achievement--Records of "Exceptions"--Posting of Records--Summary of Results of Records to Work and Worker--Definition of Programme--Programmes Under Traditional Management--Programmes Under Transitory Management--Programmes Under Scientific Management--Programmes and Routing--Possibility of Prophecy Under Scientific Management--Summary of Results of Programmes to Work and Worker--Relation Between Records and Programmes--Types of Records and Programmes--Interrelation of Types--Illustrations of Complexity of Relations--Possibilities of Eliminating Waste--Derivation of the Programme--Summary: (a) Effect of Relations Between Records and Programmes on the Work; (b) Effect on the Worker. CHAPTER VIII TEACHING .................................................... 208